See

Video intelligence for claims and fraud

Cozmo's video agents watch dash-cam, CCTV, and mobile recordings like a senior investigator, then write a timestamped account straight into your claims or fraud system.

Footage becomes a structured timeline tied to policy, liability and coverage.

Detects motion patterns, impact sequences and risk signals static images miss.

Adjusters, fraud teams and customers work from the same evidence, searchable and ready for action.

Document and image processing for operations

Cozmo reads damage photos, medical reports, IDs, payslips and bank statements, then attaches what it finds to the correct claim, account or case inside your core systems.

Pulls signatures, readings, damage indicators and anomalies from scans and mobile uploads.

Links evidence directly to the policy, loan or customer record, with no manual tagging.

Guides customers to capture what's required the first time so work doesn't return to the queue.

Unified visual context across workflows

All teams operate on the same visual evidence attached to a single customer record, eliminating restart and re-collection.

A single visual source across branches, channels and products, and no more asking customers to resend the same photo.

Each interaction references the same damage assessment, identity verification and income evidence.

Cases move from intake to decision without repeating checks that already happened.

Persistent vision memory across channels

Cozmo remembers every image, video and document a customer has shared across calls, chat, email and web, so visual context never disappears.

Your contact center workflows stay unchanged, and capacity planning, call recording and compliance continue as they are.

A collections call can reference the salary slip uploaded last week without asking again.

Visual history carries across time and channels, the same way conversation history does.